I placed my order online, received an email with a tracking number, and my masks were delivered in a couple of weeks with no issues. The masks are the best I’ve seen or purchased so far. Well expensive but worth the $$ if you care about yourself and others. Comfortable and well made and the filter is easy to insert. I would not hesitate to order again !! The best part is it comes with a warranty which I haven’t seen in any other masks. Great product.